Industrial heating & cooling services
Harry Taylor offer a complete care package from specifying heating and cooling installations to repairing and servicing existing systems to ensure they operate at maximum efficiency. Committed to providing a consistently high quality of service, Harry Taylor operates an ISO9001 quality system and is a long-standing member of CORGI, the Gas Safe Register, and BESA. Additionally, all key staff members are trained Energy Assessors and can self-certify that our works comply with the latest Building Regulations under the Gas Safe certification scheme. These high standards ensure customers can rely on Harry Taylor to meet their heating and cooling needs.
Our Company:
- ISO9001: 2015
- Gas Safe and BESA registered
- IPAF and SSIP approved
- Qualified Energy Assessors
- Member of CORGI
- Compliant with all current regulatory requirements
OUR INSTALLATION, SERVICE, AND MAINTENANCE PROCESS:
Typically, the process starts with an enquiry from a potential customer. We can usually provide an initial price estimate over the phone based on some simple site information to give our customers a good idea of the costs involved. We then follow this with a site visit to provide an exact quotation for the works. Should our quote be acceptable, our office support staff will schedule a date for our team of qualified engineers to carry out the required works.
Our service does not stop with the installation. We always recommend that gas and oil appliances are serviced following manufacturer recommendations. Generally, we service heaters in the summer and then return at no extra labour charge to fix any genuine problem experienced in the year following our service. We have experience servicing equipment provided by all major manufacturers, including Ambirad, Benson, Combat, Powrmatic, Reznor and Roberts Gordon. Our service contracts give peace of mind to our customers in the knowledge that equipment is performing as it should and that priority call back is available when necessary. Contact us today for more information.
Installation process:
- Free of charge site surveys
- Energy efficiency advice
- Full installation service
- Building regulation compliance
Aftercare service & maintenance:
- Call out one-off services
- Service contracts
- Preventative maintenance
- Energy efficiency advice
OUR SERVICE AND SUPPORT STAFF:
At Harry Taylor, all service and installation staff have the relevant NAC qualifications required for the work we specify for our customers. These qualifications are renewed every five years, ensuring that our engineers are always up-to-date with the latest gas industry regulations and techniques.
We also have a long-established scheme for training apprentices. It takes our apprentices between 4 and 5 years to train to NVQ level 3, at which point they are ready to sit the NAC qualifications and start their careers as senior engineers.
Our friendly and helpful office staff support our engineers and apprentices. We have a dedicated Customer Service Manager who supervises our response to both new heating installations and service breakdowns, ensuring that we meet our customers’ expectations. Customer satisfaction is essential to us as more than half of our business comes from repeat customers.